Monthly Archives: September 2019

The Important Factors That You Need To Consider When Choosing An IT Support Company

Choosing the Right IT Support Company

Finding and choosing the best IT support company to provide you with an organized workforce are absolutely sensitive and more difficult than hiring other types of employees. The computer support system is the key to success in business and a well thought-out way of fulfilling all duties and responsibilities in the office. If you think that your company is growing and tasks are turning out to be time consuming, this is the best way that you can do to lessen your stress and pressure in managing the whole business. This way, employees will be more convenient in working on their assignments on a daily basis.

Here are the criteria for choosing the best IT support company for your business:

  • Experience and Background

Providing computer support is not an easy job. That is why, it is important that you look at the experiences and background of the IT company before getting into a deal. You should ask about the length of time they have been operating in the IT industry. It is best to have an appointment to check their background if in case it is a big company so that you know that your target for project will be met. Well, it is fine to pay as long as the services are satisfying and long term.

  • Testimonials and Reviews

Big IT companies often have their own websites to promote as well as for online marketing. Before meeting them personally, spend some of your time reading some testimonials and reviews about the companies in your list so that you can filter them and not waste all of your time setting up meetings with many IT support companies.

  • Investments and Work

Another important factor to consider is the company’s investments and work. Of course, clients look after results and performance. The best computer support system can be provided if the company has the power and materials to use in fulfilling the job in your business. Checking out this area will absolutely help you to choose the best IT supports company to hire.

  • Time Availability

As your business grows, it is vital that you also update and upgrade your system in the office. This is to lighten up the pressures of your employees and to save you from unpleasant situations to happen. IT support companies should always be available to give you a sample of their work and to finish their job when hired. So, time availability is an important criterion to consider in choosing and hiring an IT support company.

  • Relationship and Responsiveness

As your management team schedules each of your option for getting the best computer support system in the office, you should observe how each one of them communicate and respond with your calls and requests. The fastest and accessible should be the chosen one.

No matter how big or small your company is, computer support is helpful. This will definitely lend a hand in managing your business daily, weekly, monthly and even yearly. An efficient IT support can make your business stronger and productive, so it is best to only hire a company that has a solid track record in the business. You can take a look at their portfolio, and read reviews about their services. This way, you can ensure that your business will be handled by an organisation that focuses on helping you meet your business goals.

Securing a Website From Hacking

Hacking is defined as an attempt to modify the programmed behavior of any application according to the intent of an attacker. The attacker or hacker himself is a computer programmer who penetrates the protection of the original code and modifies its behavior by injecting bad code inside the application. The reason for hacking can be anything, for de-reputing a company or for illegally utilizing its resources of web host like CPU and bandwidth.

The selection of website development tool i.e. software like WordPress, Joomla and Drupal used for developing a website also influences the potential threat which can be faced by a website. For example, WordPress, being the most popular Content Management System in web development, is highly targeted by attackers. The Plugin culture of WordPress further highlights the loose entry points for hackers to easily intrude a website.

Most of the time, websites are hacked due to the reckless approach by administrators for maintaining and securing their respective domains. Following measures can be deployed to reduce the severity of an attack by a considerable amount:

    • Website owners often deploy any web hosting service by comparing the price of services without considering the level of security a host can provide. Attackers easily gain access to different websites, hosted on a poorly secured web server. Attackers then intrude web directories of different websites and alter the behavior of the website or any application. Prior to selecting a hosting service, the effectiveness of security of the hosting facility should be checked and a review about the same should be considered.
    • File access permission on the web server should be implemented and verified properly and periodically. This ensures that no other person can gain an insight into the code of the application or even the hierarchy of directories. This strengthens the security of the website as well as the web server and provides access only to an authentic administrator with access permissions. It also helps to upgrade the access permission for different people involved in maintaining a website.
    • Remove un-used plugins from all the location of the web directory, which were once in use or used for testing purpose. It provides two advantages; it speeds up the load time of the website and it removes any unnecessary entry point in the website which is not usually monitored.
    • Another reason that websites are hacked is because websites keep on using outdated plugins and security measures while attackers on the other hand, develop new methods to gain entry in the web directory. So it is desired for the webmasters to apply the new patches and upgrades periodically, as they are released to fill the earlier voids discovered by the team of Ethical Hackers, which website software companies deploy to refresh and upgrade security effectiveness of their platforms.

In most cases, website owners are notified if their website is hacked by web browser’s protection utilities or search engine results. In other cases, hackers re-direct the website to another site or display a message notifying the viewer of the hacking event through a message. Another way of identification can be examined with the unnatural or un-intended behavior of the website like unnecessary pop-up messages, redirects or software download options.